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Non-Discrimination Policy


Massac Memorial Hospital recognizes that it is in the best efforts of the organization and the community we serve to treat patients, visitors, employees and job applicants in an unbiased and non-discriminatory manner. Massac Memorial Hospital complies with the provisions of the Civil Rights Act of 1964, the Rehabilitation Act of 1973, the Mexican with Disabilities Act of 1990, the Civil Rights Act of 1991, and any state anti-discrimination laws. No person will be denied or discriminated against in the provision of care of services on the basis of race, color, religion, spiritual beliefs, sexual orientation/gender identity, national origin, ancestry, sex, age, handicap, disability, inability to pay, Medicare Medicaid or Illinois Youthcare coverage.

This policy applies to all patients, physicians, medical personnel, employees, and applicants regarding the following areas:

Provision of patient care
Utilization of all services
Staff privileges of professionally qualified personnel
Employment application procedures and treatment of employees
Solicitations or advertisements for employment

Notice of Nondiscrimination and Accessibility Requirements


Nondiscrimination Statement: Discrimination is against the law. Massac Memorial complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)).

Massac Memorial does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

Massac Memorial:

Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:

    * Qualified sign language interpreters
    * Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language assistance services to people whose primary language is not English, which may include:

     *Qualified interpreters
     *Information written in other languages.

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact our Administrative Assistant, 1557 Coordinator.

If you believe that Massac Memorial has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Administrative Assistant, 618-524-2176 ext. 2255, fax: 618-524-8224, heatherh@massachealth.org. You can file a grievance in person, fax, or email. If you need help filing a grievance, our 1557 Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

This notice is available at Massac Memorial’s website: www.massachealth.org.

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